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Welcome to MARKATAK Company Website!

Terms & Conditions

Who we are?

Our website address is: https://markatak.com/


Welcome to MARKATAK, these terms and conditions (“Terms and Conditions”) apply to the website and all its sections, branches, and affiliated websites that refer to these Terms and Conditions as their reference.

By visiting the website, the customer acknowledges their agreement to the current Terms and Conditions. If you do not agree, please refrain from using this website. The administrators of the website reserve the right to change, modify, add, or remove parts of the Terms of Use and Conditions or include additional information at any time. Any changes become effective when published on the website without prior notice. Please review the Terms of Use and Conditions regularly to stay updated with any updates. Your continued use of the website, following the publication of any changes to these Terms and Conditions, constitutes your full acceptance of those changes.

Website Usage

To access this website, you must be at least 18 years old or visit the website under the supervision of a parent or legal guardian.

We grant you a non-transferable and non-revocable license to use the website under the specified terms and conditions. The purpose of this license is to enable you to shop for personal goods sold on the website. Commercial use or using the website on behalf of any third party is strictly prohibited unless expressly permitted by us in advance and with transparency. Any violation of these terms and conditions will result in the immediate termination of the granted license without any prior notice to you.

Certain services and related features available on the website may require registration or subscription. By choosing to register or subscribe to any of these services or features, you agree to provide accurate and current information about yourself and to update it in a timely manner if any changes occur. Each user of the website is solely responsible for safeguarding passwords and other means of account identification in a proper manner. The account owner bears full responsibility for all activities that occur using their password or account. Additionally, you must notify us of any unauthorized use of your password or account.

Under no circumstances will the website be held responsible, directly or indirectly, in any form, for any loss or damages of any kind that may arise from your failure to comply with this section or are related to it.

During the registration process, the customer agrees to receive promotional emails from the website. However, you can later opt-out of this option and not receive any promotional emails by clicking the link provided at the bottom of any promotional email.

User Contributions

All your contributions on the website, including but not limited to questions, criticisms, comments, and suggestions (collectively referred to as “User Contributions”), become our sole and exclusive property and no longer belong to you in any way. In addition to the rights applicable to any type of User Contributions, by merely sharing your comments or criticisms on the website, you also grant us the right to use the name associated directly with this critique, comment, or any other content. You are not allowed to use a fake email address or pretend to be someone else or attempt to mislead us or any third party regarding the authenticity and reliability of any of the User Contributions. We may delete or modify any of the User Contributions, but we are not obligated to do so.

Approval of Orders and Pricing Details

Please note that in some cases, a request may not be approved for several reasons. The administrators of the website reserve the right to reject or cancel any request for any reason and at any time. Before approving an order, we may ask you to provide additional information or other data to verify something, including, but not limited to, phone number and address.

We strive to provide the most accurate pricing information to all users visiting the website. However, errors may occur occasionally, such as cases where the price of a product is not properly specified on the website. Therefore, we reserve the right to reject or cancel any orders. If the price of a product is not correctly specified, we have the right, at our discretion, to contact you for instructions or cancel your order and notify you of this cancellation. We also have the right to reject or cancel any orders, whether confirmed or not, and after charging the fees to the credit card.

Trademark and Copyright

All intellectual property rights, whether registered or unregistered, on the website, and all content and designs provided on the website, are considered our property, including but not limited to text, graphics, software, images, videos, music, and sound, their selection and arrangement, as well as all software compilations, source codes, and core programs. Furthermore, all website content is also protected by collective copyright as a single work under the laws of the Arab Republic of Egypt and international agreements. All rights reserved.


In the event of any disputes, disagreements, or conflicts arising from the interpretation and implementation of these terms and conditions, they must be finally settled through arbitration by a single arbitrator appointed according to the rules of the Cairo Regional Centre for International Commercial Arbitration. The arbitrator must be legally trained and have expertise in information technology, and must be independent of any contracting party. The arbitration shall take place in Cairo. The language used in the arbitration proceedings shall be English. The arbitrator’s decision shall be final and binding and may be enforced in any court of competent jurisdiction according to the Arbitration Law No. 27 of 1994. Despite the above, the administrators of the website reserve the right to take necessary actions to protect intellectual property rights and confidential information through judicial fairness or interim orders issued by competent courts.

Applicable Law and Judicial Bodies These terms and conditions shall be interpreted and enforced in accordance with the prevailing laws of the Arab Republic of Egypt. Accordingly, each party agrees to submit to the jurisdiction of the judicial courts in Egypt and waives any objections regarding the venue.

Revocation of Consent

In addition to any legal provisions or judicial fairness procedures, we may, immediately and without prior notice to you, terminate these terms and conditions or revoke any or all of your granted rights under these terms and conditions. In any case of contract termination, you must immediately cease visiting and using the website. Furthermore, in addition to legal judgments or judicial fairness procedures, we may immediately invalidate all passwords or other account identification methods granted to you, and we reject any visit or use of this website in whole or in part. Any revocation of this agreement shall not affect all rights and obligations (including, but not limited to, payment obligations) of the parties issued before the termination date.

Consequently, you agree that the administrators of the website shall not be held responsible for you or any other individual as a result of service suspension or termination. If you are dissatisfied with this website or any of the terms, conditions, policies, guidelines, or practices of Best Buy Information Systems Company in managing the website, the sole and exclusive action you should take at that point is to stop using the website.

  • The customer must have only one account on the website.
  • The purchase voucher can only be used once per customer.
  • In the case of creating multiple accounts on the MARKATAK website or using the purchase voucher more than once per customer, the company reserves the right to take legal action against the customer in such cases.
  • In the event of a violation of these rules, the legal team of MARKATAK company will handle the customer and deactivate their account, preventing them from making any requests on the MARKATAK website.
  • Please note that purchased items are subject to availability (until quantities last) at the time of shipping.
  • In the case where the order amount exceeds the average, it may require the customer to pay an amount under the order account, either by depositing the amount into the bank account of Best Buy Information Systems Company or by payment at the Accounts Department in the company building or through any branch of the company.
  • In the case of a return and payment method being cash on delivery, the customer has the right to receive a refund in cash (within Cairo and Giza) within a maximum of 10 days. If the customer cannot be reached within the 10 days, the amount will be converted into a purchase voucher or transferred to the customer’s bank account. The customer is not entitled to request the amount in cash again.
  • If the customer wishes to return the product due to a change of mind or dissatisfaction with the product, and there is no technical reason, the product must be returned in its original condition without any defects, damage, or malfunctions, and the packaging must not be opened. In this case, the customer shall bear the fees for the returned product.

Temporary Offers and Flash Sales

Flash Sales are short-term promotions characterized by significant discounts and limited quantities.

  • These discounts may apply to a single product only, unless stated otherwise.
  • Each flash sale is subject to two time-related rules. The first rule is that the discount is only available during the flash sale period, and the product must be added to the shopping cart before the specified time expires. The second rule applies after adding the product to the cart, requiring the completion of the order before the sale period ends.
  • To avail of the offer, you must complete your order by clicking on the “Checkout” button in the shopping cart.
  • Limited quantities are available for each temporary offer. If the product remains available on the website after the flash sale ends, customers can purchase it at its regular price.
  • Temporary offers are applicable only to specific featured products.
  • Discounts for temporary offers do not include shipping fees or taxes.
  • If you return a product purchased during a temporary offer, you will receive a refund equal to the amount paid during the sale period, in accordance with our return policy.

Bank Instalment Sales through the Company's Website

  • The company provides customers with the option to purchase items using instalment payments through their bank credit cards.
  • Instalment payments are available for customers holding credit cards from the National Bank of Egypt and Qatar National Bank (QNB) only.
  • Products purchased through the instalment payment system cannot be refunded, but they can be exchanged for another product of equal or higher value.
  • Customers have the right to choose one payment method only, either through direct payment or through instalment payment companies or banks.
  • The discounted price does not apply to instalment payments, and the official price will be charged.

Note: The text provided maintains the same meaning as the original text but is written using a different tone.